Woodland Power Products is serious about your right to privacy and our responsibility to protect it when you share information with us. When you provide personal information to Woodland Power Products you can be confident it will stay confidential and protected. We don't rent, sell or share your confidential information. When you request a free Cyclone Rake Information Kit and catalog, ask for a Cyclone Rake owner referral, place an order with us, or contact our customer service team, your confidential information is always held in the strictest confidence.
Our marketing practices are conservative and designed to help you make an educated decision about our products, not to overwhelm you. We use a wide variety of advertising channels, so you could see us on Google, Facebook and TV, as well as in magazines, catalogs or in banner ads (display advertising). If you ever change your mind and wish to be removed from our files, just send us an email or call toll-free and we'll get it taken care of that right away.
The information provided below represents an easy to read and understand summary of our policy. We have also included a link to the complete policy at the bottom of the page. Please feel free to review both and let us know if you have any questions.
Information We May Collect and Process About You
We collect information from a variety of sources which in the end, you control. We will always abide by your requests should you decide to not allow the use of your information. As noted, you may simply send us a request to the email address Remove@cyclonerake.com
and we will process the removal of your information or parts thereof. Unless you specify, we will remove all data. Please note, this could impact our ability to look up your ownership information.
We collect the following information.
- Your IP address.
- Information about the products and pages you've clicked on or shown an interest in.
- Information provided by other companies who have obtained your permission through their own privacy policies to share information about you.
- Information about your interaction with the Site including any advertisements.
- Information we collect using cookies stored on your device about your use of the Site and/or selected third party websites.
- Information we collect or remember using technologies similar to cookies, such as device identifiers on your mobile device.
- Technical information from your device relating to the service you receive
- Information relating to the location of your device.
- Your name, address, email and phone number for customers and information kit inquiries.
- Your name, email address and IP address if you use our Chat System.
- Purchase information.
- Credit card information. Note the credit card information is NOT stored.
How We May Use Your Information
We may use the collected data for the following purposes:
- To contact you regarding your completed orders.
- To provide you with the services you requested.
- To show you personalized content on our website or on other websites that matches your interests.
- To analyze statistics and optimize the website, and to report on and measure the effect of our marketing efforts.
- To improve our ability to service, market and sell our products.
- To inform you about other products and services of Woodland Power Products, Inc
- To send you offers from our organization if you consent to this.
We will always ask for your permission to collect your information. We will do that either through an opt in checkbox, through your agreement when you visit our sight and you confirm your agreement with our policies or verbally if we are speaking with you on the phone. (If we collect your information verbally, please note that we will be recording the conversation.) As noted throughout this document, you may always withdraw your consent and that will in no way impact how we treat you.
You may be asked to provide personal information when you request information or place an order with Woodland Power Products. The information you provide is used exclusively to deliver the services you request from us. We do not sell, rent, or lease our customer lists to any third party except in direct fulfillment of your request. Any information shared with other companies that work on our behalf to fulfill your request will also be kept in strict confidence and only the minimum amount of information is shared so the task(s) may be completed. A good example of this is sharing your address with our delivery companies so they may deliver the products you ordered.
Sharing the Information You Have Provided
We will only share information that you have provided to us as part of the fulfillment of our obligations in providing the service you have requested. This means we may, in the course of providing the service, share your information with the following outside companies:
- 3rd Party Fulfillment centers for mailing information kits.
- 3rd Party Fulfillment Center for shipping components of our product line.
- Our freight carriers.
- Our 3rd Party email marketing company so the emails we send can get to you.
- Our credit card processing partners so we may process your transactions.
Woodland Power Products encourages web visitors to provide us with an email address. Email addresses are used to inform customers of order updates and to communicate special offers or opportunities. Our email marketing programs are opt-in and conservative in frequency - unless something really special is happening, you typically won't see more than 1-2 emails per month from us. And, a clear link is provided in every email message if you wish to discontinue receipt of email marketing messages. Your email address, like all your personal information, will be kept confidential.
Security of Your Personal Information
Woodland Power Products utilizes sophisticated technologies to help protect your personal information from unauthorized access, use, or disclosure. We store all personal information on secure computer systems with restricted network access, located in controlled facilities. When transmitting any confidential information (such as a credit card number) over the Internet, we protect it using encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users. (Please note, this functionality is currently not employed on our site.)
The Cyclone Rake website use "cookies" to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
You Are in Control of What You See
Our Company believes in an active approach to managing the advertising you/we see. As noted above, we will respond quickly to a request to remove you from our mailing lists. But, if you do not want to see any of our advertisements (or those from other companies) most browsers give you the opportunity to control the ads that are being presented. And of course, if you don't want to see our TV ads or our magazine ads, well, you can always change the channel or flip the page (but we hope you won't). Remember that you are in control. If you decide you want all your data removed, we will wipe it from all our systems and request that our partners (our delivery company, for example) do the same.
Questions About This Privacy Statement
If you have questions regarding this statement, please contact us by using our email submission form.
Changes to This Privacy Statement
We may occasionally update this privacy statement to reflect changes in policies and services. If there are material changes to this statement or in how we will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.
Should you request your personal data be deleted, it will be deleted in accordance with our data retention policy and applicable law and rules. Please either call us or send an email to Remove@cyclonerake.com.
We welcome any questions or comments regarding this privacy statement. Please contact us by email or calling toll-free 1-888-531-7253.
General Terms and Conditions
Our complete list of Terms and Conditions for using this or any affiliated Woodland Power Products websites can be found by clicking on the following link. https://termsfeed.com/terms-use/d09a5f9ae390bf62c8783c4095606f2a
Woodland Power Products is also a proud member of the Better Business Bureau and BBB online. We are committed to delivering high quality products and professional service at all times.