Do you sell in stores or through distributors?
For over 20 years we have sold all our Cyclone Rake leaf vacs, accessories and replacement parts factory-direct and here on CycloneRake.com. Whether you call us or order online, you are in direct contact with the manufacturer (hey, that's us!) and this eliminates the markups of distributors and retailers. Call our Customer Service department toll-free at (888) 531-7253 if you have any questions.
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What warranty and return protection do you offer?
Well, the best in the business!
Every Cyclone Rake is warrantied to be free from defects in materials and workmanship. Owners are responsible for routine maintenance including oil changes, air filters and spark plugs. Collision damage and normal wear/age damage are not covered. Plus, all Cyclone Rake models come with a 1-Year Risk-Free Guarantee for residential use and 6 months for commercial use.
Our Standard models, the Classic, Commander, and Commercial PRO, come with a FREE 2-Year Warranty from the date of delivery for residential use, and a FREE 6-Month Warranty for commercial use. Our Premium models, the XL and Z-10, come with a FREE 3-Year Warranty from the date of delivery for residential use, and a FREE 6-Month Warranty for commercial use. We stand behind all the products, parts, and accessories that we sell. For more guarantee and warranty details click here. For more info about returns click here.
For all aftermarket parts and accessories, you are covered for 60 days from the date of delivery against defects in materials and workmanship. Collision damage and normal wear/age damage are not covered under the warranty. Please note that if you purchase a part or accessory on the website, or with a new Cyclone Rake, and need to return it because it is not correct for your Cyclone Rake model or you decide you no longer need/want it, we will refund 100% of the purchase price for all unused, original boxed items minus a 15% restocking charge. After 90 days the sales tax is nonrefundable. You will need to pay to ship the item back to us. We encourage you to call us before ordering if you have any questions or need help to make sure you get the right part. Please call our Customer Support Team at (888)-531-7253.
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How will my order ship and when can I expect it?
All parts, accessories, and products are packed and shipped from our West Haven, CT factory. We'll have your items en route within 1-2 business days from your order.
We ship via FedEx Home Delivery, US Postal Service, or Freight (for example, FedEx Freight) and transit time varies depending on your location. We'll send you tracking numbers for your order as soon as it ships. This allows you to track its progress on the Internet. Typical shipping times are 1-2 days (in the Northeast), 2-3 days (Upper Midwest and South), and 4-5 days (West and Pacific Northwest). The non-contiguous US and international order transit times will vary by location. Click here for more information on our shipping options.
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Will the Cyclone Rake work with my garden tractor or ZTR mower?
The Cyclone Rake will fit just about any tractor or riding mower, even ZTRs, as long as the mower deck discharge is on the right hand side (as seen from the driver’s seat). Remember, we custom fit every Cyclone Rake to your specific tractor which ensures maximum collection power and performance. If you have any questions about the connection to your tractor, 888-531-7253 will put you in touch with our Cyclone Rake installation specialists. Click Here to see how we make our custom connections.
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Do I need a riding mower to use it?
Yes, you do need a riding mower/tractor to take full advantage of the Cyclone Rake lawn and leaf vacuum. the Cyclone Rake hitches to the back of your riding mower and makes lawn and leaf cleanup about as easy as it can be.
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What is included when I purchase a Cyclone Rake?
For most people, everything you need to fit up to your tractor. The exceptions are (A) if you don’t have a usable mower deck boot you can purchase ours and (B) a small number of tractors need a 3 point hitch adapter or another Special hitch adapter. A call to our Customer Service department at 888-531-7253 can answer any of your questions about the fit up to your tractor. Click here to see how we connect to your mower.
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What is a 3-point hitch and do I need one?
The 3-point hitch is a standardized method of attaching implements (equipment) to larger garden tractors. The hitch uses two lower connection points and one upper point which provides a rigid connection. Hydraulic cylinders operate on the lower arms to raise and lower the implement. If the back of your tractor looks like the pictures to the right, then you would need to purchase our 3-Point Hitch Adapter.
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Does the Cyclone Rake mulch, or is it just a vacuum?
The Cyclone Rake does it all and provides another level of mulching after your mower blades do the initial lifting and cutting. The patented Miracle Impeller creates 10 times the lifting power of most mowers to vacuum and mulch debris.
Since one size does not fit all, the Cyclone Rake vacuum/mulcher and Miracle Impeller are specially designed for each Cyclone Rake model. Check out our features page for more information.
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Do my mower blades need to be running?
Yes, the blades on your mower will need to be running while the Cyclone Rake is in operation. For maximum pickup, you may want to use high lift blades to provide optimal lift in conjunction with the Cyclone Rake vacuum system. The only time the blades would not be running is if you are using the Power Vacuum Pick Up, Estate Vacuum, or Power Unloader accessories.
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Do you offer an electric start option?
Yes! Briggs & Stratton® Vanguard™ Electric Start Engines are now available, as an upgrade option, on our XL and Z-10 models. Click here to learn all about them.
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How much time and effort will I save?
Most people are amazed when we tell them the Cyclone Rake will literally change their life. But don't take our word for it. Check out our reviews on Trustpilot.com to read what customers are saying.
It will almost certainly save you days or weeks of hard labor every year. For leaf removal, as an example, one person using the Cyclone Rake can do the job of a 3 to 5 man landscaping crew with almost no effort at all. There’s no lifting, dragging, or bagging to worry about. And the debris is mulched so it composts beautifully. It’s far superior to other kinds of leaf equipment, such as a leaf blower or grass catcher.
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Is it just for leaf removal?
The Cyclone Rake is terrific for year-round lawn and property care, not just for leaf collection. In spring and summer, it will sweep your lawns almost carpet-clean and eliminate 90% or more of the weed seeds that mowers just scatter around. Plus, you’ll be able to mow huge areas without stopping to unload. You can clear overgrown fields and off-lawn areas too. The Cyclone Rake will work for any debris that’s safe for your mower blades.
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Will it pick up pine needles, acorns, nuts and seed pods?
Pine needles are an unqualified “yes”. That includes long-needle pine straw, common in the Southeast. For acorns, nuts and seed pods, you can expect to get up nearly all of them if they are on bare earth and you set your mower deck to the lowest cutting height and use high-lift blades. If they are deeply buried in thick grass, you may need to rake or blow them into small piles, then drive over them to pick them up. As an alternative, you can use our Power Vacuum Pickup accessory to suck them out of the lawn. The Power Vacuum Pickup will get up just about anything that’s not hard-frozen to the ground.
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What happens if I pick-up a hidden stick?
Well, chances are you won't see that stick again. Anything that’s safe to drive over with your mower blades is OK for the Cyclone Rake. Of course, you should remove heavy sticks, long branches, rocks, or anything else that’s not safe for your mower. A quick walk around your property before mowing should always be done if you’re not sure whether something dangerous may be hiding below. Always be aware of what might be hiding under your deep drifts or piles of leaves.
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Do you offer financing?
We do offer financing on CycloneRake.com through our partner, Bread® Finance. Please click here to learn more about the financing option. We do accept all major credit cards as well as PayPal. You can also call 888-531-7253 if you would like to pay by check or money order.
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Who repairs the Cyclone Rake while under warranty?
The Cyclone Rake is designed so that all parts are easily replaced by anyone who has ordinary hand tools. Internal engine repairs are handled under warranty by any Briggs & Stratton® dealer, of which there are more than 16,000 in the U.S.A.
Briggs & Stratton® engines are very unlikely to malfunction as long as you perform the required maintenance (oil changes, air filters, spark plugs). Most people only need to do this once a year. However, if you do have a problem with your Cyclone Rake or engine, simply give us a call at 888-531-7253, and one of our Cyclone Rake installation specialists will help you get the parts that you need, put you in touch with a Briggs & Stratton authorized service center or you can find the closest one by clicking HERE.
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Can I purchase the MDA if I do not own a Cyclone Rake?
Sure. If you currently own a 7" or 8" system from another manufacturer, we have a large selection of Mower Deck Adapters available. Please contact us by email or call our Customer Service Team at 888-531-7253 so we can make sure we get you the right MDA for your tractor. Please note, we do not sell Mower Deck Adapters for 6" systems online.
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How do I order service parts?
We have a separate section of our website that is dedicated to original, aftermarket Cyclone Rake parts and accessories. Just click on the button that says "Find Parts & Accessories" on the Home page. There you'll find the most commonly requested items. If you do not see what you need, please call our Customer Service department at 888-531-7253 and they will gladly get the parts you need.
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Can I buy just the blower unit liner instead of the whole kit?
No, this is a factory installed into the blower unit housing and is not sold online. If you've damaged your blower housing and not the impeller just call us at 888-531-7253 to order only the blower housing with the liner you need.
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Can I buy just the impeller?
Yes, you can! However, before you order, carefully inspect your blower housing. If you need both items, it's more cost-effective to purchase a Blower Rebuild Kit. You can find both of these items on our After Market Parts site.
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What is included in the Blower Replacement Kit?
There are two Blower Replacement Kits. One includes the Miracle Impeller and Steel Liner pre-installed into the housing that surrounds it. The other does not include the impeller. Please make sure you select the correct one. We provide all of the proper hardware, tools, and instructions you will need to easily and safely make the change.
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Is there a repair kit for patching holes in the Collector bag?
Yes! We have a patch repair kit. It's located on the Collector Parts Page. It includes: Fabric Patch, 6 x 18 inches, Patching Tape, 18 inches, Alcohol Pads (2), and Tube of Vinyl Adhesive.
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Can I buy a replacement Tecumseh engine?
We no longer carry Tecumseh® engines. We now have Briggs & Stratton® Engines™. The direct replacement would be the Briggs & Stratton XR950 engine. Please visit our After Market Parts website or call us at 888-531-7253 to order.
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What is the difference between the grass and leaf top screens?
The difference between the screens is the size of the holes in the screen. The Grass screen has larger holes. NOTE: Our new Collectors no longer have replaceable screens.
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What is the load capacity of the SuperHauler?
The SuperHauler can carry up to 800lbs. On hills, we recommend only 500lbs.
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What are the bin volumes for the SuperHauler?
The level volumes are as follows:
BULK BIN: 8.8 Cubic feet, 1/3 cubic yard, 66 gallons, 7 bushels
FLEXI DECK (sides and front in the “up” position): 6.6 Cubic Feet, 1/4 cubic yard, 50 gallons, 5.3 bushels
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What is the Bulk Bin made out of?
The Bulk Bin is a rugged blend of Polypropylene and Polyoxyethylene (poly- oxi- ethe-leen).
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How big are the holes in the mesh for the Flexi-deck?
Each hole is 1 inch long and ¼ inch wide.
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What type of engine is on the SuperHauler?
The SuperHauler is powered by a heavy-duty Kohler HD775 engine. It features a cast iron cylinder sleeve, overhead valve construction, and turn-key electric starting for robust reliability, smooth, quiet power delivery, and easy starting.
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What type of battery is on the SuperHauler?
The SuperHauler’s electric start uses a sealed, factory-activated lead acid battery.
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Will I be able to move the machine if the engine is not on?
Yes, simply pull the transmission release pin out to allow the SuperHauler to roll. You must push the transmission release tab in when you are ready to operate to re-engage the transmission.
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How does the hydrostatic transmission work?
There are no gears changes to change speeds on the SuperHauler. The hydrostatic transmission features infinitely variable speed control on the fly!
When you want to move forward, push down on the brake release lever and pull up on the forward/reverse control. The further you pull the faster you will go.
To back up, push down on the brake release lever and then push down with your right thumb on the forward/reverse control. The more you push the faster you will go. NOTE: The reverse speed control is mechanically limited so that reverse will be slower than forward at its limit (so you don’t run yourself over!)
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How fast will the SuperHauler go?
The SuperHauler will go 3-4 mph Forward, and 1-2 mph in Reverse.
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What is the Terra Traction feature?
The Terra Traction feature will lock the two drive wheels together in situations where one drive wheel may lose traction. Just release the forward/reverse lever and kick the Terra Traction pedal down with your foot. Now the front wheels are locked together and you will have better traction. Once you are moving again lift the pedal up to release. Leaving the Terra Traction on in normal conditions will make the SuperHauler more difficult to steer.
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How does it handle going downhill with a load? Will it tip forward?
The SuperHauler’s hydrostatic transmission provides plenty of speed control while going down hills. To slow down, just let the forward/ reverse control handle out. To stop completely, let go of the forward/ reverse control and brake release levers. The SuperHauler is very stable, and will not tip forward if stopped under control with the bin evenly loaded.
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What is the max degree of grade will it climb with a load?
The SuperHauler will climb a 15-degree slope with a 500-pound load. Never operate on slopes greater than 20 degrees.
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What size are the front & back tires on the SuperHauler?
The front tires on the SuperHauler are 16 x 6.50 – 8.
Translation: They are 16 inches in diameter, 6 1/2 inches wide, and fit an 8-inch wheel.
The rear tires are 10 inches in diameter, and 3 1/2 inches wide.
The front tires are tubeless, the rear tires have tubes.
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How much does the SuperHauler weigh?
The SuperHauler (with either style tires) with NO Bin weights about 200 lbs.
The Bulk Bin as packaged weighs 30 lbs.
The Flexi-Deck as packaged weights 90lbs.
The pallet that the SuperHauler ships on weighs 65lbs.
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What is the SPS-10?
The SPS-10 is the first of its kind property cleanup tool that allows the user to easily maintain a smaller property with a combination leaf blower, collector, and bagger. This system allows the user to blow debris from all corners of the property either directly into the woods or into a pile for collection. It comes complete with a 17’ extension hose to collect materials from piles or hard to reach places and gives the user the opportunity to bag the debris for municipal collection using paper bags or the standard fabric bag for at home composting.
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What’s a typical size property that would use an SPS-10?
The SPS-10 is perfect for property sizes from .10 acres up to .50 acres (1/10th of an acre up to ½ an acre).
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Why do you call it a 3 in 1 machine?
The SPS-10 is really versatile and functions as 3 tools.
- Blower Mode – You can use it to blow materials from all around your property. Blow them into the woods, onto the street (if you have street collection), or blow them into a pile.
- Collection Mode – Use the collection hose to vacuum the debris and deposit it into either the included fabric bag or use paper bags for municipal collection. (These bags are available at ALL stores that sell outdoor power equipment (Lowes, Home Depot, etc.)
- Reach Mode – If you want to collect material from hard-to-reach places, use the included Power Vacuum Pickup to collect and bag debris from those hard to reach places – around the house and shed, window wells, fence lines and rock walls.
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Does it ship for Free?
You bet…Just like the Cyclone Rake.
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How many boxes will arrive at my house?
It will arrive via FedEx in 3 boxes.
- The SPS-10
- The Engine/Blower Unit
- The Power Vacuum Pickup
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How long does it take to put together?
Plan on about 1 hour and of course we provide a great manual and lots of assembly videos to use.
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What is the Warranty period?
The warranty is 2 years (bumper to bumper) with the XR-950 Engine.
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How long is the Power Vacuum Pickup?
The Power Vacuum Pickup gives you 17 feet of reach away from the unit. The Hose is 15’ and the Wand is another 2’-3’ (depending on the user settings).
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Do you have a risk-free guarantee like on Cyclone Rakes?
You bet. The Guarantee is a 90-day, full money back guarantee including the cost of shipping both ways.
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What kind of tires are used?
Pneumatic (air filled) tires.
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Do the tires have tubes?
Yes, they do.
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Is the SPS-10 Self Propelled?
No, the unit is not self-propelled. We built it with 4 pneumatic tires, so it moves easily over the ground.
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Do regular municipal bags fit on the SPS-10?
You bet. No problem.
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Are the handlebars adjustable?
Yes. There are 3 heights.
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How long will it take to get to me?
We’ll ship it in 3-4 business days. Once it ships and depending upon where you live, it will arrive in 2-5 business days.
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What engine do you use on this?
We use the XR-950 from Briggs and Stratton. This is the same engine we use on many of our Cyclone Rake models.
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