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------ Cyclone Rake ------

------ Cyclone Rake Accessories ------

------ Cyclone Rake Parts ------

Questions & Answers

------ Cyclone Rake ------

Do you sell in stores or through distributors?

We only sell Genuine Cyclone Rake accessories and replacement parts factory-direct and here on CycloneRake.com. In either case you are in direct contact with the manufacturer (Hey, that's Us!) and eliminates the markups of distributors and retailers. Call our Customer Service department toll free at (888) 531-7253 if you have any questions.

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What warranty and return protection do you offer?

Well, the best in the business!

We stand behind all the products, parts and accessories. For items purchased on the website, we will refund 100% of the purchase price for all unused, original boxed items minus a 8% restocking charge and shipping costs. (If you have any questions or need help to make sure you get the right part, please call our Customer Support Team.)

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How will my order ship and when can I expect it?

All parts, accessories and products are packed and shipped from our West Haven, CT factory. We'll have your items en route within 1-2 business day from your order. 

We ship via FedEx Ground, USPS or Freight (for example, FedEx Freight, ABF) and transit time varies depending on your location. We'll send you tracking numbers for your order as soon as it ships. This allows you to track its progress on the Internet. Typical shipping times are 1-2 days (in the Northeast), 2-3 days (Upper Midwest and South) and 4-5, (West and Pacific Northwest) and Canada and Non-contiguous US: Based on location.

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Will the cyclone rake work with my tractor?

Tractors3The Cyclone Rake will fit just about any tractor or riding mower as long as the mower deck discharge is on the right hand side (as seen from the driver’s seat). Remember, we custom fit every Cyclone Rake to your specific tractor. You can visit our how to install page to learn more.  And when you are ready to order and you don't see your tractor, give us a call here and one of our specialists will help you. Our number is toll free 888-531-7253.

 

 

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Do i need a riding mower to use it?

Yes, the Cyclone Rake hitches to the back of your riding mower and makes lawn and leaf cleanup about as easy as it can be. And because we have 5 different models, we can fit up to almost any right side discharge mower.

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Which Cyclone Rake is best for me?

Ahhh, we love this question! And we love helping you to get to just the right model that will suit your needs. We're happy to talk about this, so feel free to call one of our Cyclone Rake Specialists  at  (888) 531-7253 to help you decide. 

There are several things you should think about when choosing a Cyclone Rake. For example, what size property are you maintaining, how much debris will be collected and what size mower will be used with the Cyclone Rake? Take a look at our comparison chart for more information.  You can also use our free referral service to contact a neighbor near you who owns a Cyclone Rake, and may have a similar property and debris.

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What is included when I purchase a cyclone rake?

For most people, everything you need to fit up to your tractor. The exceptions are (A) if you don’t have a usable mower deck boot you can purchase ours and (B) a small number of tractors need a custom hitch. These are priced individually depending on the complexity of the hitch that is required. And of course, a call to our Customer Service department can answer any of your questions.

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Why doesn't the Mower Deck Adapter (MDA) come with it?

At Woodland Power Products we take a "menu" approach which allows customers to design their units for their specific applications and circumstances. Our objective is to get you the right tool for your applications.

Many people already have a mower deck boot for their tractor and don’t need an MDA. So, we don't want to charge them for something they already have. (However, we do think our MDA is superior to mower manufacturers’ boots, and we do recommend it, but we don’t want to force anybody to buy ours.)

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What is a 3-point hitch and do I need one?

3-pt-hitch-info2The 3-point hitch is a standardized method of attaching implements (equipment) to larger garden tractors. The hitch uses two lower connection points and one upper point which provides a rigid connection. Hydraulic cylinders operate on the lower arms to raise and lower the implement. If the back of your tractor looks like the pictures to the right, then you would need to purchase our 3-Point Hitch Adapter.

 

 

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Does the Cyclone Rake mulch, or is it just a vacuum?

The Cyclone Rake does it all and provides another level of mulching after your mower blades do the initial lifting and cutting. The patented Miracle Impeller creates 10 times the lifting power of most mowers to vacuum and mulch debris.

Since one size does not fit all, the Cyclone Rake vacuum / mulcher and Miracle Impeller are specially designed for each Cyclone Rake model. Check out our features page for more information.

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Do my mower blades need to be running?

The blades on your mower will need to be be running while the Cyclone Rake is in operation. We do recommend using a high lift blade to provide optimal lift in conjunction with the Cyclone Rake vacuum system. The only time the blades would not be running is if you are using the Power Vacuum Pick Up or Estate Vacuum accessories.

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Do you offer an electric start option?

Yes!  Briggs & Stratton® Vanguard™ Electric Start Engines are now available, as an upgrade option, on our XL and Z-10 models.  Click here to learn all about them.

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How much time and effort will I save?

Most people are amazed when we tell them the Cyclone Rake will literally change their life. But don't take our word for it. Check out our testimonials page to read what customers say. And use our free referral service to talk to a neighbor near you who owns one.

It will almost certainly save you days or weeks of hard labor every year. For leaf removal, as an example, one person using the Cyclone Rake can do the job of a 3 to 5 man landscaping crew with almost no effort at all. There’s no lifting, dragging or bagging to worry about. And debris is mulched so it composts beautifully. It’s far superior to other kinds of leaf equipment, such as a leaf blower or grass catcher.

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Is it just for leaf removal?

The Cyclone Rake is terrific for year round lawn and property care, not just for leaf collection. It will sweep your lawns almost carpet-clean and eliminate 90% or more of the weed seeds that mowers just scatter around. Plus, you’ll be able to mow huge areas without stopping to unload. You can clear overgrown fields and off-lawn areas too. The Cyclone Rake will work for any debris that’s safe for your mower blades.

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Will it pick up pine needles, acorns, nuts and seed pods?

Pine needles are an unqualified “yes”. That includes long-needle pine straw, common in the Southeast. For acorns, nuts and seed pods, you can expect to get up nearly all of them if they are on bare earth and you set your mower deck to the lowest cutting height and use high-lift blades. If they are deeply buried in thick grass, you may need to rake or blow them into small piles, then drive over them to pick them up. As an alternative, you can use our Power Vacuum Pickup accessory to suck them out of the lawn. The Power Vacuum Pickup will get up just about anything that’s not hard-frozen to the ground.

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What happens if I pick-up a hidden stick?

Well, chances are you won't see that stick again.  Anything that’s safe to drive over with your mower blades is OK for the Cyclone Rake. Of course, you should remove heavy sticks, long branches, rocks or anything else that’s not safe for your mower. A quick walk around your property before mowing should always be done if you’re not sure whether something dangerous may be hiding below.  Always be aware of what might be hiding under your deep drifts or piles of leaves.

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Do you offer financing?

Currently we do offer financing on CycloneRake.com. We do accept also all major credit cards as well as PayPal. You can also call 800-531-7253 if you would like to pay by check or money order. 

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Who repairs the Cyclone Rake while under warranty?

The Cyclone Rake is designed so that all parts are easily replaced by anyone who has ordinary hand tools. Internal engine repairs are handled under warranty by any Briggs & Stratton dealer, of which there are more than 16,000 in the U.S.A.

Briggs & Stratton Vanguard engines are very unlikely to malfunction as long as you perform the required maintenance (oil changes, air filters, spark plugs). Most people only need to do this once a year. However, if you do have a problem with your Cyclone Rake or engine, simply give us a call at  (888) 531-7253 and one of our Cyclone Rake Specialists will help you get the parts that you need or put you in touch with a Briggs & Stratton authorized service center.

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Why can't I buy just the impeller or liner instead of the whole kit?

The impellers and the steel liners are pre-installed into the Blower Rebuild Kits for safety purposes. We use special fasteners, here at the factory, to attach the fittings and the back plate to the blower housing. If you start taking things apart and putting back them back together, it will lessen the integrity of the plastic and cause a safety issue. This is particularly important depending on the age of your Cyclone Rake. Chances are there's already damage to the housing that you can’t see. With our kit, everything gets replaced at the same time keeping the integrity of the unit and you safe.

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Why can’t I purchase the MDA if I do not own a Cyclone Rake?

The Mower Deck Adapter(MDA) is designed and built solely for use on a Cyclone Rake. Due to safety and compatibility reasons we don’t sell it individually. 

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I just bought a used Cyclone Rake. Why can’t I purchase an MDA complete online?

We have engineered dozens of different Mower Deck Adapter (MDA) configurations, and we want to make sure that you get the right one for your tractor. This is especially important if you have purchased a Cyclone Rake 2nd hand. The Cyclone Rake has evolved over the years and yours may not necessarily be what you see online or in our catalog. We will need to ask you a few questions to determine which Cyclone Rake you purchased to make sure you get the proper fit.

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------ Cyclone Rake Accessories ------

What is the diameter of the Estate Vacuum and the Power Vacuum Pickup hose?

The hose diameter for the Estate Vacuum and Power Vacuum Pickup is 6 inches.

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Is there an attachment that can be attached so that the discharge goes deep into the woods?

Yes! We have an accessory called the Power Unloader. It works in conjunction with the Power Vacuum Pickup or Estate Vacuum. You will need one or the other for the Power Unloader to work properly. 

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Do you have containers available to fit into the Collector to hold leaf bags?

We did have that option, but it was discontinued several years ago.

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Does the Mower Deck Adapter (MDA) come with it?

At Woodland Power Products we take a "menu" approach which allows customers to design their Cyclone Rakes for their specific applications and circumstances. Our objective is to get you the right tool for your applications.

Many people already have a mower deck boot for their tractor and don’t need a Mower Deck Adapter. So, we don't want to charge them for something they already have. (However, we do think our MDA is superior to mower manufacturers’ boots, and we do recommend it, but we don’t want to force anybody to buy ours.) Click here to visit our install page to learn more about our standard and custom installations.

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------ Cyclone Rake Parts ------

How do I order service parts?

The CycloneSuperMarket is the easiest way to order service parts and add accessories to your Cyclone Rake. This site allows you to purchase the most commonly requested items. If you do not see what you need, please call our Customer Service department at  1-(888)531-7253 and they will gladly get the parts you need shipped out to you by the next business day.

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What is included in the Blower Rebuild Kit?

The Blower Rebuild Kit includes the Miracle Impeller and Steel Liner pre-installed into the housing that surrounds it. Plus, we provide all of the proper hardware, tools and instructions you will need to easily and safely make the change. 

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How much does the 10 hp engine weigh?

The Z-10's 10 HP engine weighs about 115 lbs.

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Is there a repair kit for patching holes in the Collector bag?

Yes! We have a patch repair kit. It's located on the Collector Parts Page.

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Can I buy a replacement Tecumseh engine?

We no longer carry Tecumseh engines. We now have Briggs & Stratton Vanguard Engines. Please call us at 888-531-7253 to order.

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Can I buy just the impeller?

Please call 888-531-7253 for more information and to order.

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Can I order just an extension hose to turn my Power Vacuum Pickup into an Estate Vacuum?

Yes, you can click here and order Part #479a or 479b for 8" models and for 7" models order Part # 110a or 110b.

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What is the difference between the grass and leaf top screens?

The difference between the screens is the size of the holes in the screen. The Grass screen has larger holes.

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Can't find what you are looking for?

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