How We Do Business

 
 

We offer and build great products. We also know there’s more to a great business model than having great products. We think the other key piece is the confidence you have in the company on the other end of the relationship.

For twenty years, we’ve stood behind every product and every replacement part we’ve sold. And we’re going to continue to do that for the next twenty years (and then some). Let’s face it, when you invest in a Cyclone Rake, Cyclone SuperHauler, or one of our other products, you’re going to have these amazing tools for a long, long time. So, we make buying them easy and owning them, worry free!

Cyclone Guarantees 

Cyclone Rake & Cyclone SuperHauler: Twelve-Month - Residential Use

Step 1: Purchase a Cyclone Rake or Cyclone SuperHauler. Step 2: Use your Cyclone Rake tow behind leaf vacuum or Cyclone SuperHauler on your property for 12 full months. Step 3: You decide. If at any time during your risk-free trial, you opt to return your Cyclone product, we will refund your purchase. We will also refund your shipping costs and pay the return shipping from any residential customer location in the contiguous United States. And if you picked up your Cyclone Rake or SuperHauler at the factory, no problem. Just bring it back to the factory during normal business hours and we'll get you a full refund. There are no restocking fees or other hidden costs. (The only thing we ask is that you either save your boxes or we’ll be happy to tell you what size boxes to use to ship the components back. Please note that the only requirement for a full refund is that you use approved box sizes as the freight expense is significant.)

Cyclone Rake & Cyclone SuperHauler: Six-Month - Commercial Use

Step 1: Purchase a Cyclone Rake or Cyclone SuperHauler. Step 2: Use your Cyclone Rake tow behind leaf vacuum or Cyclone SuperHauler for your business for 6 full months. Step 3: You decide. If at any time during your risk-free trial, you opt to return your Cyclone product, we will refund your purchase. We will also refund your shipping costs and pay the return shipping from any customer location in the contiguous United States. And if you picked your Cyclone Product up at the factory, no problem. Just bring it back to the factory during normal business hours and we'll get you a full refund. There are no restocking fees or other hidden costs. (The only thing we ask is that you either save your boxes or we’ll be happy to tell you what size boxes to use to ship the components back. Please note that the only requirement for a full refund is that you use approved box sizes as the freight expense is significant.)

The Fine Print: The Risk-Free Trials are only available one time, per one family or business, to new customers. That's it for the fine print.

Cyclone Nut Rake: Ninety Days 

Step 1: Purchase a Cyclone Nut Rake. Step 2: Use your Cyclone Nut Rake Walk-Behind or Tow Behind Model for 90 days. Step 3: You decide. If at any time during your use of the Cyclone Nut Rake, you opt to return your Nut Rake, we will refund your purchase. We will also refund your shipping costs and pay the return shipping from any customer location in the contiguous United States. And if you picked up your Cyclone Nut Rake at the factory, no problem. Just bring it back to the factory during normal business hours and we'll get you a full refund. There are no restocking fees or other hidden costs. (The only thing we ask is that you either save your boxes or we’ll be happy to tell you what size boxes to use to ship the components back. Please note that the only requirement for a full refund is that you use approved box sizes as the freight expense is significant.)

Cyclone Warranties 

Cyclone Rake & Cyclone SuperHauler: FREE Three-Year Warranty - Residential Use

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The Warranty for the Cyclone Rake includes: the engine, impeller, and collector unit. The Warranty for the Cyclone SuperHauler includes: the engine, bins and transmission. They are both warrantied for three years from the date of delivery for residential use. The Cyclone Rake and SuperHauler are built from quality materials and made to last. You are responsible for routine maintenance, including oil changes, air filters, spark plugs, and chain lubrication. Be sure to operate it properly and keeping it protected from the elements. Collision damage is not included. Other than that, we’ve got you covered. Promise.

Cyclone Rake & Cyclone SuperHauler: FREE One-Year Warranty - Commercial Use

The Warranty for the Cyclone Rake includes: the engine, impeller, and collector unit. The Warranty for the Cyclone SuperHauler includes: the engine, bins and transmission. They are both warrantied for one year from the date of delivery for commercial use. The Cyclone Rake and SuperHauler are built from quality materials and made to last. You are responsible for routine maintenance, including oil changes, air filters, spark plugs, and chain lubrication. Be sure to operate it properly and keeping it protected from the elements. Collision damage is not included. Other than that, we’ve got you covered. Promise.

Cyclone Nut Rake: FREE One-Year Warranty

The Cyclone Nut Rake is warrantied for one year from the date of delivery. The Cyclone Nut Rake is built from quality materials and made to last. You are responsible for routine maintenance and cleaning. Be sure to operate it properly and keep it protected from the elements. Collision damage is not included.

Cyclone Promotions

Woodland Power Products will occasionally run promotions or sales on our website or through other advertising. Please note that promotions or offers cannot be combined. There is a limit of one promotion or offer per purchase of a Cyclone Rake, Cyclone SuperHauler or Cyclone Nut Rake.  Some of our promotions or offers apply to the purchase of our gift cards.  If a promotion or offer is used to purchase a gift card, the same or different promotion or offer cannot be used at the time the gift card is redeemed.